Salah Bsisso is the hotel manager of the new Maysan Doha, LXR Hotels & Resorts.
Salah began his luxury career in Jordan as a busboy at The Four Seasons Amman. He was later promoted to server while continuing to study. After earning a bachelor’s degree in hospitality management, he was selected as an Executive Butler at the renowned Burj Al Arab in Dubai, the UAE. His professional turning point was joining Marriott’s The St. Regis Abu Dhabi, where he worked for six years and steadily advanced within the organisation. The next leg of his adventure took him to Saudi Arabia, where he served as Director of Rooms for Le Méridien Riyadh until 2022. He then relocated to Doha where he joined Katara Hills Doha, LXR Hotels & Resorts, and became the hotel manager at Maysan Doha, LXR Hotels & Resorts.
Maysan Doha, LXR Hotels & Resorts is a 5-star luxury resort located in Al Rayyan near Aspire Zone and Villaggio Mall. This opulent urban resort is rooted in royal Qatari tradition yet reimagined for modern-day living. Boasting palatial rooms with private pools, 5-star culinary cuisine, bespoke concierge services and immersive local experiences, Maysan is a curated experience unlike any other.
Marhaba was able to interview Salah about his career, Maysan Doha and his thoughts on the hospitality industry in Qatar.
You are now the hotel manager at the luxurious Maysan Doha – how do you spend an average day at work?
I start my day in the morning going through the numbers of last night and review FO Operations. Then I start checking our restaurant for breakfast service. After we meet with all our hotel leaders in the morning, I go through the special requests and pre-arrival responses to our Villa Hosts team and ask if they need anything for the personalised set-ups at villas. I spend most of the afternoon interacting with guests on check-in as I like to welcome them and tour the hotel with them. I then catch up on meetings planned for the day and return to operations to assist my team.
What does your hotel offer guests in terms of experiences?
We provide our visitors with privacy and prestige. I define our service as being luxurious, anchored in Qatari culture, and tailored to our contemporary lifestyle. Our Villa Hosts dedicate their day to setting up picnics at Aspire Park and creating custom arrangements for special occasions.
What do you think will be the future of tourism and hospitality, both in Qatar and worldwide?
I believe that in the future, the hospitality industry will increasingly incorporate technology to provide personalised and genuine experiences. We can expect the emergence of hotel brands that cater to specific preferences or combine business and leisure offerings. There will be a growing demand from customers for immersive experiences that allow them to deeply engage with the local culture of their destination.
Do you have any stand-out memories and achievements during your time in hospitality?
My favourite moment was when we celebrated the end of a stay of a famous Arab designer and my butler team gifted her a Barbie wearing the design resembling her first abaya dress. She was so touched and happy.
On a personal note, do you get the chance to travel much, and what do you look for when staying in hotels?
I love travelling. Asia is my favourite destination. I look to stay in hotels around the city centre so I can stroll around and tour.
For more information on Maysan Doha, LXR Hotels & Resorts, visit hilton.com/en/hotels/dohpaol-maysan-doha
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